Q&A Section

Frequently asked Questions

Depending on your Payment Method, We Will Ship your Order out Same-Day if it comes in before 3pm EST. If Your Order is Accepted after that Time, It will ship the Next-Day.

We have a 30-Day Return/Exchange Policy that is covered for all Detective Botanicals. Please Give us a Call or Send us an Email via the Contact Form.

Change of Shipping Addresses Need to Be Approved Before Shipping of Products by our Shipping/Billing Department. Please Call immediately if you Need to Change your Address of Shipping.

You Will Receive a Shipping Tracking/Confirmation Number that you Can Use to Track Your Shipment Online.

Operating Hours are as Follows:

  • Mon: 9:30am – 5:30pm
  • Tue: 9:30am – 5:30pm
  • Wed: 9:30am – 5:30pm
  • Thu: 9:30am – 5:30pm
  • Fri: 9:30am – 5:30pm
  • Sat: 9:30am – 1:30pm
  • Sun: 9:30am – 1:30pm

Contact/Call Us Immediately to Ensure your Package arrives at the correct Address – We Will Try to Assist you as Quickly As Possible.

We Cannot Ship Outside of the USA Currently.

This Depends on the Quantity of Orders, but Typically it will arrive in 1 Package.

Customer Support:

106 Countryside St Suite A, Supply NC 28462

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Free Shipping

On all Orders Above $49

Money Back Guarantee

30 Day Money Back Guarantee

Organically Harvested

Mature Plants, Organically Harvested

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