Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Orders Are usually Shipped Same Day if Payment Processing Clears Before 12 EST. Otherwise, We’ll ship your package the Following Day!

Your Order Status and Tracking Number & Updates will Be Automatically Sent to your Email upon Shipment

We’ll Do Our Best To Package & Ship your Product Safely and Discreetly.

Sales Tax is Charged depending on the State that your Located in.

Unfortunately, We do Not Ship Outside of the USA.

YES! All our Kratom Powders & Capsules are Lab-Tested & Safe.

If you need to swap an item

Returns and Exchanges

Please Call or Email Us Immediately if your Not Satisfied With Your Order and We Will Arrange Start the RMA Process!

If you Received the Wrong Item, Please Contact Us Immediately and We’ll Happily Send your  Postage Return Label & Send you the Correct Order package!

Please Use our Toll Free Phone Number or Contact Us Via Email to Discuss any Issues or Concerns!

Please Call Immediately and We’ll Update your Shipping Address. Verfication of Address/Payment Will be Necessary!

Please Call Immediately for Any Cancellations

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Free Shipping

On all Orders Above $49

Money Back Guarantee

30 Day Money Back Guarantee

Organically Harvested

Mature Plants, Organically Harvested

100% Secure Checkout

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